 The Education Loan industry has been a primary focus of the Clarus practice. Clarus has direct experience with, and in-depth knowledge of the U.S. Department of Education's Direct Loan Program, Federal Family Education Loan Program (FFELP), and the Pell Grant program. We have comprehensive experience helping organizations build systems, processes, and procedures to comply with Department of Education, Federal Information Security Management Act (FISMA), and National Institute of Standards and Technology (NIST) requirements, and to manage education loan portfolios. Our professional staff has extensive education loan management experience interpreting and applying Title IV/Higher Education Act legislation and federal contractual requirements. Specific Federal Student Aid (FSA) experience includes:
Federal student loan servicing assessment and preparation
FSA Direct Loan Program servicing policies and procedures
FSA Direct Loan Program servicer compliance
Federal contract proposal writing and evaluation
FISMA and NIST requirement audit for operations and systems
FISMA and NIST compliance for Authority to Operate approval
IT security policies, process, and procedures
OMB A-123 audit and control analysis
OMB A-123 internal control policy and procedure development
FSA loan servicing Work Breakdown Structure (WBS) project plans
IT data requirements for FSA and Direct Loan servicing
System test plans
Portfolio metrics and reporting
System and operations Quality Assurance and Quality Control
Call center evaluation and performance analysis
Recent education loan projects managed or supported by Clarus:
Performed Federal Student Aid Title IV Loan Program servicer qualification assessment, documentation, development, and planning.
Performed Independent Verification and Validation on student loan IT projects.
Participated in System Development Life-Cycle (SDLC): requirements, design, development, validation, and implementation.
Conducted quality management activities, including performance metrics comparison and customer satisfaction survey coordination.
Performed loan servicing, consolidation, and post-default debt collection operational reviews and audits.
Identified business process reengineering opportunities and documented execution plans for management.
Analyzed loan program characteristics and developed delinquency management and incentive planning strategies.
Performed fraud, waste, and abuse analysis within student loan portfolios.
Conducted education loan portfolio financial analysis and performance criteria management.
Performed portfolio management analytics for a $115 billion student loan portfolio of in school, grace, repayment, disability and defaulted loans, providing insights and reporting on the status and trending of loan movements into, within, and out of the portfolio.
Managed software release initiatives, including coordination and monitoring of all aspects of the software development lifecycle, maintaining and overseeing project work plans.
Conducted comprehensive review of the risk management process, performing a review of a clients organizational structure, system technologies and development processes, loan origination and servicing operations, facilities management, labor and human resource policies, portfolio management practices, and borrower incentive plans.
Monitored the development, planning and testing of the disaster recovery plan for the automated systems and operational facilities, configuration management review, fulfillment operations review, operational process review of data center to assess security controls and procedures, and assessed the controls and procedures followed by multiple print and mail facilities. |
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Our Clients Include
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The U.S. Dept of Education |
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The Logo’s listed above represent business that Clarus Consulting LLC has done or currently does business with. The Logo’s do not represent an endorsement by these organizations of Clarus Consulting LLC.
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Service Areas
